Cybersecurity Customer Assurance Lead
Core
Define strategy and lead the establishment of a Customer Trust Office to provide consistent, accurate cybersecurity information to customers and internal stakeholders.
Role type
Senior IC cybersecurity customer assurance lead
Builds
A scalable global customer assurance capability, operating model, and governance for the Customer Trust Office
Domain
Cybersecurity, Customer Trust, Risk Management
Required skills
Cybersecurity assurance, Customer relationship management, Strategic planning, Cross-functional collaboration, Risk management, Communication
Preferred skills
IT audit, Security governance, Compliance, Knowledge management, Process automation
Technologies
AI-assisted processes, Knowledge management systems
Responsibilities
Define and implement strategy for the Customer Trust Office; Represent the organization in external customer meetings and audits; Lead complex assurance engagements; Build scalable approaches for security questionnaires and due diligence; Mentor colleagues on customer trust activities.
Seniority
Senior, hands-on IC