People Care Transformation Improvement & Scalability Product Manager
Core
Product Manager driving the strategic expansion and optimization of AI and automation solutions within the Human Resources division to enhance employee services and advisor efficiency.
Role type
Product Manager (AI & Automation Strategy)
Builds
AI-driven HR workflows and automation tools
Domain
Human Resources / Artificial Intelligence
Deliverable
production ML models
Required skills
AI/automation strategy, process optimization, KPI definition, data analysis, project management, cross-functional collaboration
Preferred skills
AI/automation implementation experience, Project Management certification, Flawless consultant certification
Technologies
AI systems, automation tools
Responsibilities
Monitor AI accuracy, latency, and error patterns; Define training data priorities; Identify opportunities for new automations; Define KPIs (rework rate, precision, recall); Run analysis for AI output issues; Conduct model feedback cycles aligned with HR volume trends
Seniority
Senior, hands-on IC