Fachinformatiker (w/m/d) IT-Support
Core
Providing 1st and 2nd level IT support for approximately 900 PC workstations across city administration, technical services, and schools.
Role type
IT Support Specialist (1st/2nd Level)
Builds
Desktop infrastructure and client systems for municipal departments and schools
Domain
Public sector IT / Desktop Support
Required skills
Windows OS administration, hardware/software installation, peripheral support, desktop infrastructure planning, project coordination
Preferred skills
Microsoft Office products, Class B driver's license
Technologies
MS-Windows, Microsoft Office
Responsibilities
Handle Service Desk inquiries via phone, email, or in person; provide on-site and remote application support; install and administer client systems and peripherals; participate in desktop infrastructure planning and procurement; collaborate on IT projects