(Junior) IT Helpdesk Administrator (w/m/d)
Hybrid
Core
Annahme und Bearbeitung von IT-Störungen und Serviceanfragen, Einrichtung von Arbeitsplätzen, Benutzerverwaltung und Software-Rollouts.
Role type
junior IT helpdesk administrator
Builds
IT support services for end-users
Domain
IT support / Helpdesk
Required skills
ticketing systems, PC hardware, Windows OS, MS Office, user account management, software installation, documentation
Preferred skills
software rollout experience, OS rollout experience
Technologies
Windows, MS Office, ticketing systems
Responsibilities
handling and resolving IT incidents and service requests, setting up and maintaining workstations, managing user accounts and permissions, installing and configuring standard software, assisting with software and OS rollouts, documenting solutions and processes, supporting IT projects
Seniority
Junior, hands-on IC