Kundenberater im technischen Innendienst (m/w/d) in München
Core
Technical customer service specialist supporting existing clients with ventilation technology products, handling inquiries, complaints, and order processing.
Role type
Customer Service Representative (Technical)
Builds
Long-term customer relationships and partnerships for ventilation technology products
Domain
Industrial ventilation / HVAC
Deliverable
client delivery
Required skills
Customer service experience, technical aptitude, communication, problem-solving, MS Office, order processing
Preferred skills
Commercial training, ERP system knowledge
Responsibilities
Handle customer inquiries via phone, resolve technical and application-related questions, process complaints and returns, create quotes, manage customer orders, collaborate with outside sales team