Technischer Sachbearbeiter im Kundendienst (m/w/d)
Core
Technical customer service specialist creating maintenance contracts, quotes, and invoices while scheduling field technicians and coordinating external service calls for HVAC projects. (via careerplan.io/jobs/2404296-technischer-sachbearbeiter-im-kundendienst-mwd-at-bvt-bellmann-gmbh)
Role type
Technical customer service specialist (HVAC)
Builds
Maintenance service contracts and customer service solutions for commercial and private clients
Domain
Building technology / HVAC (Heating, Ventilation, Air Conditioning)
Required skills
HVAC industry experience, sales and technical consulting, MS Office proficiency, customer communication, contract creation, invoicing, scheduling
Preferred skills
Experience in plumbing, heating, or ventilation systems
Responsibilities
Create maintenance contract offers, generate customer quotes, schedule field technicians, coordinate external factory service calls, handle customer inquiries, process invoices, track offers, resolve warranty defects
Seniority
Mid-level, hands-on IC