Sachbearbeiter Vertrieb-Innendienst (m/w/d)
Core
Handling customer orders, sales coordination, and data analysis for a mineral water company's internal sales team.
Role type
Sales Operations Specialist (Innendienst)
Builds
Customer order processing, sales data reports, and customer relationship management for a regional mineral water brand.
Domain
FMCG / Beverage Industry
Required skills
Order management, customer service, sales coordination, data analysis, CRM/ERP system usage, MS Office
Preferred skills
Experience in sales operations or customer service, analytical thinking, proactive sales communication
Responsibilities
Accepting and processing customer orders via phone, email, fax, and EDI; Consulting and supporting customers in inbound and outbound interactions; Maintaining long-term customer relationships and coordinating sales promotions; Collaborating with the outside sales team on sales territories; Preparing and documenting customer meetings and annual reviews; Managing customer master data in ERP and CRM systems; Handling complaints and resolving customer issues; Analyzing sales data and deriving actionable recommendations.