IT-Kundenberater / IT-Support-Agent (m/w/d) > IT-Dienstleister
Core
Annahme und Behebung von IT-Problemen im Client-Umfeld als 1st-Level-Support-Agent.
Role type
1st-Level IT Support Agent
Builds
IT service desk operations for a client IT service provider
Domain
IT Support / Customer Service
Deliverable
client delivery
Required skills
IT fundamentals, 1st-level support experience, ticket classification, issue resolution
Preferred skills
IT training or background in dialog marketing with IT focus