1 st Level Supporter (m/w/d)
Core
First-level IT support specialist handling user inquiries and ticket resolution for an IT company.
Role type
First-level IT support specialist
Builds
IT service desk operations for end-users
Domain
IT Services / Helpdesk
Deliverable
client delivery
Required skills
Microsoft Windows, Microsoft Office, hardware and software troubleshooting, ticketing systems, customer support
Preferred skills
IT vocational training or prior experience, English language skills