Service-Desk-Mitarbeiter (m/w/d)
Core
Handling incoming IT incidents in hardware and software areas via phone, documenting issues, and resolving them according to predefined procedures.
Role type
Service Desk Technician
Builds
IT support services for clients
Domain
IT Support / Helpdesk
Deliverable
client delivery
Required skills
IT hardware and software knowledge, German and English language proficiency, documentation skills, problem tracking
Preferred skills
shift work readiness, time flexibility