Telefonist /in - Bestellannahme (m/w/d)
Core
Handling customer orders, processing complaints, and offering new deals to existing and new customers via phone and written communication.
Role type
Customer service representative (order taking)
Builds
Order intake and customer support
Domain
Retail / Logistics
Deliverable
client delivery
Required skills
Solution-oriented communication, customer service orientation, persuasion, independent work, learning agility
Responsibilities
Order intake and processing, handling complaints, customer care (new and existing), offering new deals, general office tasks