Gesucht Call-Center-Agent m/w/d Inbound!
Core
Inbound customer service agent handling phone inquiries, complaints, and order processing for a sports goods publisher.
Role type
Customer service representative (inbound)
Builds
Customer support and order fulfillment for a sports goods publisher
Domain
Retail / Sports goods
Deliverable
client delivery
Required skills
Phone communication, customer orientation, data entry, contract preparation, complaint handling, order management, delivery verification
Responsibilities
Handle inbound calls, process inquiries and complaints, route calls to departments, provide product information, manage orders and returns, prepare contracts, enter data into business software