IT-Fachwirt /in - Callcenter (m/w/d)
Core
IT operations and infrastructure support for a call center, focusing on documentation, workflow optimization, and remote configuration.
Role type
IT operations specialist (infrastructure & support) (via careerplan.io/jobs/12016-10005524264-S-it-fachwirt-in-callcenter-mwd-at-perzukunft-arbeitsvermittlung-gmbh-co-kg)
Builds
remote-configured infrastructure components and documented workflows
Domain
IT infrastructure, networking, and call center operations
Required skills
Windows 10, MS Office, Client Management, PC Hardware, Peripherals, Networking, WLAN, Firewall, Router, Switches, LAN, Cisco technologies, Documentation, Vendor Management, Audit, Basic Electrical Installation
Responsibilities
Create documentation, ensure smooth workflows, remotely configure infrastructure components, manage and audit suppliers, perform occasional electrical installations