Reiseverkehrskaufmann in Berlin - Beschwerden (m/w/d)
On-site
Core
Handling customer complaints and inquiries for a travel portal via inbound telephone calls.
Role type
Customer service agent (travel industry)
Builds
Customer support for a travel portal
Domain
Travel & Tourism
Deliverable
client delivery
Required skills
German (fluent), English (advanced), telephone communication, complaint handling
Responsibilities
Answer inbound calls, clarify problems and complaints, forward complaints to relevant teams