E-Mail-Agent m/w/d - Modegeschäft
Core
Handling incoming customer email inquiries, product support, and order management for B2C clients in the fashion retail sector.
Role type
Customer support agent (email)
Builds
Customer support and order management for fashion retail
Domain
Retail / Fashion
Deliverable
client delivery
Required skills
Email communication, product knowledge, order management, claims handling, database management
Preferred skills
Commercial training, insurance industry experience, call center experience
Technologies
PC applications
Responsibilities
Process incoming email inquiries, provide professional product support, manage customer orders, handle general complaints, maintain customer database
Seniority
Entry-level to Junior