IT-Supporter im 1st Level (m/w/d) - Berlin
Core
First-level IT customer support and ticket resolution for an internet service provider.
Role type
First-level IT support specialist
Builds
IT support services for end-users
Domain
Internet service provider
Deliverable
client delivery
Required skills
ticket management, user consultation, customer support, documentation, inventory management, social media monitoring (via careerplan.io/jobs/12016-10005479391-S-it-supporter-im-1st-level-mwd-berlin-at-perzukunft-arbeitsvermittlung-gmbh-co-kg)
Preferred skills
telephone presence, time flexibility, technical understanding, confident demeanor