Callcenter (m/w/d) - Internet - Lichtenberg
Core
IT customer support and quality review for a major internet provider in Berlin.
Role type
IT customer support specialist
Builds
Customer service operations for an internet service provider
Domain
Internet services / Customer support
Deliverable
client delivery
Required skills
IT training, MS Office, English (written and spoken), quality review, data management
Responsibilities
Conduct quality reviews to improve service quality, support team leadership in administrative matters, provide high-level customer consultation, maintain and update data
