Mitarbeiter Telefonzentrale m/w/d Beratung und Lifestyle
Core
Telephone support for a nutrition conglomerate's sender and patient base, providing lab result information and scheduling appointments for gynecology, coagulation, and genetics practices.
Role type
Administrative call center agent
Builds
Appointment scheduling and patient communication for medical practices
Domain
Healthcare administration
Deliverable
client delivery
Required skills
Verbal and written communication, MS Office proficiency, calm under pressure, self-management
Responsibilities
Telephone customer support for senders and patients, issuing lab result information, scheduling appointments for medical practices, maintaining master data and general administrative tasks