Callcenteragent (m/w/d) Internet-Anbieter 13,90 €/h
Core
Customer service agent handling inbound calls, email inquiries, and data management for an internet service provider.
Role type
Customer service representative (inbound)
Builds
Customer support interactions for an internet service provider
Domain
Telecommunications / Internet Service Provider
Deliverable
client delivery
Required skills
Inbound telephony, customer complaint management, data entry and address verification, email handling, basic computer literacy
Preferred skills
Pleasant telephone voice, clear expression, customer orientation, motivation
Responsibilities
Answering and processing incoming customer inquiries, handling customer complaints, preparing technical work steps, processing and forwarding email requests, friendly customer support via phone, data maintenance and address matching
