Customer Service Agent
On-site
Core
Handle customer inquiries via calls and emails, resolve issues, and maintain interaction records for a call center.
Role type
Customer Service Agent (Call Center Representative)
Builds
Customer support interactions
Domain
Customer Service / Call Center
Deliverable
client delivery
Required skills
Customer service, problem-solving, active listening, English (B2/C1), shift flexibility
Preferred skills
Positive attitude, willingness to learn, teamwork
Responsibilities
Respond to customer calls and emails, offer solutions to resolve concerns, maintain accurate records of interactions
Seniority
Entry-level (Fresh graduates & dropouts welcome)