Softwareentwickler (m/w/d) Allgemeinen
Core
General IT service desk support, customer requirement analysis, and service process optimization.
Role type
General IT Service Desk Specialist
Builds
IT services and operational support for clients
Domain
IT Services / Helpdesk
Deliverable
client delivery
Required skills
HTML 5, JavaScript, CSS3, C++, structured thinking, independent time management
Preferred skills
German (good), English (good)
Responsibilities
Participate in the IT service desk, analyze customer requests and create offers, escalate issues, serve as the technical contact for operational topics, optimize existing service processes, provide general user support and helpdesk assistance