Callcenteragent m/w/d- Kabel - Berlin-Tiergarten
Core
Managing customer complaints, processing returns, and handling inbound calls for a Berlin cable network provider.
Role type
Customer service agent (inbound)
Builds
Customer support interactions and return management processes
Domain
Telecommunications / Cable services
Deliverable
client delivery
Required skills
German (spoken and written), telephone etiquette, data entry, complaint handling, return management
Responsibilities
Answering customer calls, processing returns, managing complaints, updating customer data, general office organization
