IT-Systemkaufmann (m/w/d)
Core
IT support specialist providing client troubleshooting, user support for client environments, and IT infrastructure maintenance.
Role type
IT System Purchasing Officer / IT Support Specialist
Builds
IT infrastructure and client support solutions
Domain
IT Services / Client Support
Required skills
Microsoft Windows 10, Microsoft Office 2007-2013, Office 365, Client environment support, Ticket system management, Remote support, Documentation, Service Level Agreement (SLA) adherence
Preferred skills
Fluent German, Good English (via careerplan.io/jobs/12016-10005326152-S-it-systemkaufmann-mwd-at-perzukunft-arbeitsvermittlung-gmbh-co-kg)
Responsibilities
Handle customer inquiries, Maintain IT infrastructure with focus on user support, Ensure support within agreed SLAs, Create analyses and documentation for user issues, Track and document requests in ticket system
Seniority
Entry-level / Mid-level