Fachkaufmann /-frau - Teleservice - Reiseverkehr (m/w/d)
Hybrid
Core
Resolve customer problems via phone, offer new services, and handle inquiries regarding shipping, invoicing, and payment for the travel industry.
Role type
Travel sales and service representative
Builds
Customer service solutions and sales offers for travel products
Domain
Travel and tourism
Deliverable
client delivery
Required skills
Telephone communication, customer service, sales, documentation, billing and shipping inquiries
Responsibilities
Answer and process incoming telephone service requests, provide comprehensive and competent advice, document customer inquiries, conduct on-site consultation meetings if needed