Serviceassistent (m/w/d) Termindisposition / Telefonzentrale
Core
Coordinating service and customer appointments, handling online booking requests, managing incoming leads, and ensuring professional phone availability for the Volkswagen dealership in Karlsruhe.
Role type
Customer service coordinator (automotive)
Builds
Appointment schedules and customer communication flows
Domain
Automotive retail
Deliverable
product features
Required skills
Appointment scheduling, lead processing, email management, telephone communication, customer support, team collaboration, reliability, flexibility, self-motivation
Preferred skills
Automotive industry experience, friendly and open demeanor, willingness to work on Saturdays