(Senior) Rental Sales Agent (m/w/d)
Core
Managing premium car rentals (BMW & MINI) for customers during workshop visits and long-term leisure rentals using a fully digital system.
Role type
Senior Rental Sales Agent
Builds
Long-term rental relationships and daily vehicle handovers for BMW and MINI fleet
Domain
Automotive / Mobility
Required skills
Customer relationship management, complaint resolution, fleet management, digital system proficiency, vehicle inspection
Preferred skills
German and English fluency, additional languages, independent work style, flexibility
Technologies
Carento
Responsibilities
Manage customer rentals from handover to return using the Carento digital system, handle customer inquiries via phone/email/platform, resolve complaints and document claims, coordinate with service and sales teams, inspect and prepare vehicles for rental
Seniority
Senior, hands-on IC
