IBH connect GmbH: Vertragsmanager (m/w/d) IT-Serviceverträge in Dresden
On-site
Core
Contract Manager responsible for creating and managing IT service management contracts for business customers, handling renewals, and serving as the primary contact for client inquiries.
Role type
Contract Manager (IT Services)
Builds
IT service management contracts and renewal proposals
Domain
IT Infrastructure Services
Required skills
Contract creation, customer communication, order processing, invoicing, vendor case handling, campaign support
Preferred skills
Passion for IT, empathy, negotiation skills
Responsibilities
Create new IT service management contracts, proactively prepare renewal offers, handle customer inquiries via phone and email, process orders and invoices, manage cases with manufacturers, support marketing campaigns
Seniority
Mid-level, experienced