KEBA Handover Automation Germany GmbH: Disponent Field Service Management (all genders) - KEBA Hand
Core
Planning, coordinating, and dispatching field service technicians to ensure efficient and timely execution of service orders for automation solutions.
Role type
Senior Field Service Dispatcher
Builds
Operational service delivery for Handover Automation systems
Domain
Industrial Automation / IoT / Robotics
Required skills
Service order prioritization, Resource planning, Route optimization, Stakeholder coordination, Data analysis, IT system management
Preferred skills
Experience in dispatching or service environments, Affinity for digital planning systems
Responsibilities
Receive and prioritize service orders, Coordinate field technicians and resources, Optimize deployment and route plans, Manage escalations, Analyze operational KPIs
Seniority
Mid-Senior, hands-on IC
