XIMA MEDIA GmbH: IT Support Engineer für formcycle (m/w/d)
Core
Technical support engineer for formcycle, a process and form management system, assisting IT departments, developers, and administrators with complex technical issues.
Role type
Senior IC technical support engineer (form management)
Builds
formcycle product support and integration solutions
Domain
Digital agency / Process and form management systems
Deliverable
client delivery
Required skills
IT experience, programming knowledge, system administration background, understanding of REST, LDAP, SQL, SMTP, JavaScript, database management, mail server configuration, authentication systems, API integration
Preferred skills
ability to independently research new topics, willingness to participate in on-call rotation
Technologies
formcycle, REST, LDAP, SQL, SMTP, JavaScript
Responsibilities
Analyze and reproduce technical issues, collaborate with customers and development teams to find solutions, handle formcycle-specific technical and functional questions, integrate formcycle into existing IT landscapes
Seniority
Mid-level, hands-on IC