Scionics Computer Innovation GmbH: Mitarbeiter (m/w/d) für Software-Kundenservice und Schulungen B2B
Core
Support B2B customers and train them on software applications, while creating documentation and testing features.
Role type
Customer success and training specialist (software)
Builds
Customer training sessions, software documentation, and feature test reports
Domain
Life sciences / Bioinformatics / Scientific research
Deliverable
product features
Required skills
Computer literacy, Documentation writing, Customer training, Data import management, Software testing, Product demonstration
Preferred skills
Customer support experience, Bioinformatics experience, French language skills
Technologies
Python, Bioinformatics tools
Responsibilities
Answering customer questions, Writing product documentation, Conducting customer training, Testing software features, Organizing data imports, Organizing software updates
Seniority
Individual Contributor, Entry to Mid-level