Scionics Computer Innovation GmbH: Software Consultant (m/f/d) and Customer Trainings Specialist in
Core
Provide user support, train clients, and create product documentation for scientific research software.
Role type
Customer Training and Service Representative
Builds
Product documentation, training sessions, and software updates for B2B customers
Domain
Bioinformatics and scientific research software
Deliverable
product features
Required skills
Computer literacy, IT or biology degree, Fluent German, Very good English, Attention to detail, Customer orientation, Oral and written communication
Preferred skills
Support experience, Biological science experience, French language knowledge
Technologies
Python, Bioinformatics tools
Responsibilities
Provide user support, Train clients, Create product documentation, Record customer data, Organize data imports, Give product demonstrations, Test software features, Organize software updates, Participate in conferences
Seniority
Individual Contributor