IBH connect GmbH: IT Support (m/w/d) in Dresden
Core
First-line IT support specialist resolving customer incidents and managing internal IT infrastructure for cloud clients.
Role type
1st/2nd Level IT Support Engineer
Builds
IT support solutions and internal infrastructure setups
Domain
IT Infrastructure / Cloud Services
Required skills
Linux administration, ticket system management, incident prioritization, documentation, internal infrastructure setup
Preferred skills
Cloud infrastructure knowledge, customer support experience
Technologies
Linux, Ticketing Systems
Responsibilities
Prioritize and resolve support tickets, document incidents, support cloud customer infrastructure development, set up new workstations
Seniority
Mid-level, hands-on IC