Sachbearbeiter/in - Logistik
Core
Coordinating national and international service operations, dispatching technicians, and managing spare parts logistics for rail and road mobility solutions.
Role type
Logistics and Service Operations Coordinator
Builds
Service dispatch schedules, spare parts availability, and operational service processes for rail and road mobility systems
Domain
Rail and road transportation logistics
Required skills
Service coordination, dispatch planning, spare parts logistics, SAP usage, MS-Office proficiency, technical understanding of machinery, documentation, order tracking, cross-functional collaboration, process optimization
Preferred skills
None stated
Technologies
SAP, MS-Office
Responsibilities
Planning and coordinating national and international service operations, dispatching technicians based on availability and qualifications, coordinating appointments with customers and external service providers, managing material management including spare parts availability, coordinating material deliveries and returns, handling customer inquiries and claims, documenting service activities in SAP, tracking open orders and missing information, collaborating with technical, procurement, warehouse, logistics, sales, and quality management teams, optimizing operational service processes
Seniority
Mid-level, experienced professional