Telefonist/in
Core
Handling customer appointments and inquiries for the sales team via phone and email.
Role type
Customer service representative (sales support)
Builds
Appointment scheduling and customer data management for sales
Domain
Retail (sleep and health products)
Deliverable
dashboards & analysis
Required skills
German (C1), telephone communication, data entry, email communication
Responsibilities
Process customer appointments and inquiries, update customer data, document and book appointments in the system