IT-Kundenbetreuer/in
Core
Support digital restaurant systems (POS, self-order terminals) and drive digitalization projects for the Austrian market.
Role type
Junior IT Customer Support & Digitalization Specialist
Builds
Digital solutions for restaurant operations
Domain
Hospitality / Restaurant Technology
Deliverable
product features
Required skills
technical training (HTL or equivalent), system troubleshooting, process improvement, on-site support, project support, stakeholder collaboration
Preferred skills
first professional experience, driver's license B, German (fluent), English (fluent)
Technologies
POS systems, self-order terminals
Responsibilities
Support restaurants with system issues and solutions, analyze existing processes for digital improvements, implement system updates and adjustments, participate in digitalization projects from idea to implementation, provide on-site support in restaurants
Seniority
Junior, hands-on IC