Relationship-Manager/in
Core
Onboard new German-speaking customers to an AI voice assistant platform by configuring the assistant, testing integrations, and ensuring successful activation.
Role type
Junior Customer Success Manager (Activation)
Builds
AI voice assistants for businesses (dental, legal, automotive)
Domain
AI / Voice Technology / Customer Success
Deliverable
production ML models
Required skills
German (fluent), English (fluent), onboarding, AI assistant configuration, phone system integration, HubSpot, technical curiosity, problem-solving, structured communication
Preferred skills
0-2 years experience in customer-facing roles, hospitality or support background, willingness to relocate to Vienna
Technologies
fonio platform, HubSpot, webhooks, APIs, phone systems
Responsibilities
Run onboarding calls with new DACH customers, configure AI assistants and integrations, test and fine-tune assistants for live deployment, connect phone systems and manage call forwarding, track activation results in HubSpot, provide feedback to Product and CS teams
Seniority
Junior, hands-on IC