First-Level-Supporter/in
Core
Application support and development, including 2nd-level support, role and permission management, test case definition, and system landscape maintenance.
Role type
Senior IC application support engineer
Builds
IT and application processes, mobile device support, and application functionality
Domain
IT operations and telecommunications
Required skills
2nd-level support, role and permission management, test case definition, MSSQL, Oracle, MariaDB, PostgreSQL, Microsoft M365, iOS/Android MDM, JIRA, Confluence
Preferred skills
PHP, server-side programming languages
Responsibilities
Support and development of specialized applications, define and execute test cases, document and maintain application landscape, support telecommunications and mobile devices, participate in process optimization
Seniority
Mid-level, hands-on IC
