Gewerbekundenberater/in
Core
Managing the end-to-end customer service process for vehicle repairs and maintenance, including order preparation, customer handover, repair supervision, and quality control.
Role type
Senior IC automotive service advisor (team lead)
Builds
Customer satisfaction and operational efficiency in an automotive repair shop
Domain
Automotive / After-sales service
Deliverable
client delivery
Required skills
automotive knowledge, customer service, team leadership, quality control, billing management, training coordination
Preferred skills
computer literacy, continuous learning interest