Gewerbekundenberater/in
Core
Support workshop management in daily operations, coordinate service and workshop appointments, and provide competent customer consultation and care.
Role type
Customer service advisor for automotive/motorcycle workshop
Builds
Repair and service workflows for customers
Domain
Automotive / Motorcycle repair and maintenance
Deliverable
client delivery
Required skills
Technical understanding (motorcycle or automotive), Customer service experience, Appointment coordination, Order creation and tracking, Insurance and expert communication, Self-management
Preferred skills
Experience in workshop environment