Gewerbekundenberater/in
Core
Managing repair orders, insurance claims, and warranty processes for commercial vehicle customers while scheduling mechanics.
Role type
Commercial vehicle customer service advisor
Builds
Repair workflows and insurance claim resolutions
Domain
Automotive / Commercial vehicle repair
Deliverable
client delivery
Required skills
Automotive repair training, customer communication, insurance claim handling, warranty process management, scheduling
Preferred skills
Prior experience in automotive sector
Technologies
None stated
Responsibilities
Process repair orders and billing, handle insurance claims with customers and adjusters, manage warranty claims per manufacturer guidelines, schedule mechanics and assign tasks