Technische/r Fachwirt/in
Core
Provide technical support and problem-solving for customers and sales partners via phone, email, and remote channels, with occasional on-site assistance for commissioning projects.
Role type
Technical Support Specialist
Builds
Support processes and solutions for Storetec Systems' clients
Domain
Industrial IT / Technical Support
Deliverable
client delivery
Required skills
Technical troubleshooting, process documentation, analytical thinking, customer service, project commissioning support
Preferred skills
IT support experience, technical affinity, English communication
Technologies
Remote support tools, communication platforms
Responsibilities
Analyze and resolve technical issues, collaborate with development teams on complex challenges, optimize technical workflows, document processes and solutions
Seniority
Mid-level, hands-on IC