First-Level-Supporter/in
Core
First point of contact for users of the Ulysses software, collaborating with developers to find solutions.
Role type
First-Level Supporter
Builds
Knowledge base, training materials, and user support for the Ulysses software
Domain
ERP software support
Deliverable
client delivery
Required skills
analytical thinking, problem-solving, training delivery, testing, knowledge management
Preferred skills
HAK education background, career switcher motivation