Administration Officer
Core
Administrative support for a multidisciplinary healthcare practice (psychiatry, GP, psychology, coaching) serving adult patients with conditions like ADHD, Autism, anxiety, mood disorders, and PTSD.
Role type
Practice Administration Officer
Builds
Daily administrative operations and patient experience for a growing healthcare practice
Domain
Healthcare / Mental Health
Deliverable
dashboards & analysis
Required skills
Appointment scheduling, Medicare billing, patient record management, referral processing, administrative reporting, phone/email handling, process improvement
Preferred skills
Multitasking, independent work, problem-solving, continuous improvement focus
Technologies
Administrative systems, computer software
Responsibilities
Schedule and confirm patient appointments, process referrals and patient documentation, manage Medicare billing and invoicing, answer phone and email enquiries, maintain accurate patient records, liaise with healthcare professionals, monitor administrative workflows
Seniority
Junior, operational IC