CareerPlan

Vertriebsinnendienst-Mitarbeiter (m/w/d)

Köln, NORDRHEIN_WESTFALENFull-time2026-10-27 → 2026-11-11

Core

Managing the technical and commercial order processing from customer inquiry to invoicing, acting as the central interface between customers, sales, production, and technical departments.

Role type

Sales Operations Specialist (Order Management)

Builds

Sales processes and order fulfillment workflows

Domain

HVAC, climate, and building technology

Required skills

Order processing, quotation creation, sales support, cross-functional coordination, invoicing, customer consultation

Preferred skills

Experience in sales operations, technical sales, or order management

Technologies

CRM systems, ERP systems, office productivity tools

Responsibilities

Customer consultation from inquiry to order, creating and tracking quotations, independent commercial order processing, coordinating with production and technical departments, managing the process until invoicing, actively shaping sales and order processes

Seniority

Mid-level, hands-on IC