Sales Account Manager Innendienst (m/w/d)
Core
Managing national and international customer accounts, handling the complete order processing from inquiry to delivery, and collaborating with the outside sales team.
Role type
Sales Account Manager (Inside Sales)
Builds
Aluminum extrusion products for industrial customers
Domain
Manufacturing / Industrial / Aluminum
Deliverable
client delivery
Required skills
Customer relationship management, order processing, quotation preparation, project coordination, export documentation, MS Office (Excel, Word), ERP systems (Oracle)
Preferred skills
English (fluent), negotiation skills, cross-cultural communication
Responsibilities
Manage and develop a dedicated customer portfolio, prepare and track quotations, oversee order fulfillment and delivery schedules, handle complaints and develop customer solutions, organize export processes and shipping documentation, conduct occasional customer visits
Seniority
Mid-level, experienced IC