Customer Service Specialist
Core
Manage end-to-end order processes for assigned customer accounts in the Travel Retail Supply Chain, ensuring timely deliveries and excellent customer experience.
Role type
Customer Service Specialist (Supply Chain)
Builds
Order execution and delivery for travel retail partners
Domain
Beauty industry, Travel Retail, Supply Chain
Required skills
Order management, SAP, ERP systems, MS Excel, Supply Chain operations, International logistics coordination, Service level monitoring, New product launch support, Process improvement, Stakeholder relationship management
Preferred skills
Bachelor's degree in Business Administration or Supply Chain, 3+ years in Customer Service or Supply Chain, APICS certification, German language proficiency
