Client Success Associate (Bilingual Spanish / English Speaking)
Core
Onboard new and upgraded clients and provide pre-sale demonstrations of Gartner's research platform and resources to prospects to drive engagement and purchasing.
Role type
Client Success Associate (Client Onboarding & Insights Platform Walkthrough)
Builds
Client onboarding experiences and pre-sale platform demonstrations for prospects
Domain
Business Intelligence / Research / Consulting
Deliverable
product features
Required skills
Client relationship building, strategic thinking, business research, competitive intelligence, sales collaboration, time management
Preferred skills
Bachelor's degree, 6+ months relevant experience, bilingual Spanish/English
Technologies
gartner.com platform
Responsibilities
Lead prospect and client calls to understand priorities and articulate Gartner value; Collaborate with Sales teams to demonstrate products and increase license engagement; Research companies, executives, and trends to prepare tailored Gartner resources