Sr. Solutions Consultant
Core
Trusted advisor partnering with Sales and Customer Success to drive strategic engagements with enterprise clients, designing and presenting tailored solutions using Sprinklr's Unified-CXM platform to deliver measurable business outcomes across marketing, social, and customer experience functions.
Role type
Senior Solutions Consultant (Presales/Strategic Advisor)
Builds
Customized customer experience solutions and solution architectures leveraging Sprinklr's Unified-CXM platform
Domain
Marketing Technology (MarTech) / Customer Experience (CX) / Digital Transformation
Required skills
Strategic thinking, problem-solving frameworks, solution design, stakeholder management, industry trend analysis, storytelling, cross-functional collaboration
Preferred skills
Experience with Unified-CXM platforms, AI/automation in marketing, data integration, API connectivity, scalable solution design
Technologies
Sprinklr Unified-CXM, CRM, Marketing Automation, Social Media Management, Business Intelligence, CCaaS
Responsibilities
Lead discovery sessions to understand client goals and challenges; Design and present tailored solutions; Facilitate workshops and proof-of-concept engagements; Collaborate with cross-functional teams to create solution architectures; Translate complex platform capabilities into business value; Stay current on industry trends in mar-tech and CX
Seniority
Senior, hands-on IC with strategic advisory focus
