Receptionist
Remote
Core
Administrative point of contact for therapy patients, managing inquiries and scheduling from initial contact through ongoing treatment.
Role type
Therapist Receptionist
Builds
Patient intake and appointment scheduling workflows for a psychiatry practice
Domain
Healthcare / Behavioral Health
Deliverable
Dashboards & analysis
Required skills
Phone call management, Appointment scheduling, EMR system proficiency, Insurance verification, Copay collection, Data confidentiality
Preferred skills
Psychiatry or behavioral health experience, Medical receptionist experience, Remote work autonomy
Responsibilities
Answer phone calls and route inquiries, Schedule and modify appointments using EMR, Verify insurance and collect copays, Communicate with therapists and patients, Handle sensitive patient information with discretion