Document and Business Solutions Operations Supervisor
Core
Lead and perform end-to-end mail, print, and messenger production operations for JPMorgan Chase's global business solutions.
Role type
Operations Supervisor (Mail, Print, Messenger)
Builds
Global mail, print, and messenger services for JPMorgan Chase clients and internal operations
Domain
Financial Services / Business Operations
Required skills
High-volume print production management, team leadership, operational backup execution, vendor coordination, inventory and logistics management, process improvement, stakeholder communication, compliance and safety enforcement
Preferred skills
None stated
Technologies
Microsoft Office (Excel, Word, PowerPoint, Outlook)
Responsibilities
Manage evening courier vendors and coordinate MetroTech-to-Midtown deliveries; ensure smooth daily workflow for mail, print, and messenger services; set daily operational priorities and assign work; implement new services and drive process improvements; coach and manage team performance; ensure site Health & Safety and safeguard confidential information
Seniority
Mid-level Supervisor