CareerPlan

Document and Business Solutions Operations Supervisor

New York, NY, USFull-time2026-10-17 → 2026-11-09

Core

Lead and perform end-to-end mail, print, and messenger production operations for JPMorgan Chase's global business solutions.

Role type

Operations Supervisor (Mail, Print, Messenger)

Builds

Global mail, print, and messenger services for JPMorgan Chase clients and internal operations

Domain

Financial Services / Business Operations

Required skills

High-volume print production management, team leadership, operational backup execution, vendor coordination, inventory and logistics management, process improvement, stakeholder communication, compliance and safety enforcement

Preferred skills

None stated

Technologies

Microsoft Office (Excel, Word, PowerPoint, Outlook)

Responsibilities

Manage evening courier vendors and coordinate MetroTech-to-Midtown deliveries; ensure smooth daily workflow for mail, print, and messenger services; set daily operational priorities and assign work; implement new services and drive process improvements; coach and manage team performance; ensure site Health & Safety and safeguard confidential information

Seniority

Mid-level Supervisor